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AC Infinity Returns

AC Infinity Returns

Thank you for shopping at! We want to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied with your AC Infinity product(s), we offer a 30-day return policy. If you wish to return your item(s) for a full refund, please follow these steps:

  1. Contact our customer service team at within 10 days of receiving your order to initiate a return. Please provide your order number, the item(s) you wish to return, and the reason for the return.
  2. Pack the item(s) securely in the original packaging. Please include all paperwork, parts, and accessories. All products must be returned in good condition to ensure full credit.
  3. Customer is responsible for all costs of shipping item(s). Ship the item(s) to our fulfillment center within 25 days. Below is the address:
AC Infinity
RE: Quality Control
21880 Baker Parkway
City of Industry, CA 91789
  1. Email your tracking number to or no refund will be issued. This is important. We thank you for your cooperation with our policies. 
  2. Once we receive your returned item(s), we will inspect them and process your refund within 10 business days. The refund will be issued to the original payment method used for the purchase.

Please note that returns will not be accepted after 30 days of receiving your order. Returns must be in their original condition and include all original packaging, manuals, and accessories. Defective products have a one year manufacturer warranty and can be returned if a problem arises. We do not offer refunds for soil or nutrient orders.

If you have any questions or concerns about our return policy, please contact our customer service team at Thank you for choosing!